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About Our ServPro Cleaning

Clean and Simple Cleaning guaranteed.

Servpro Investments (Pty) Ltd is a 100% citizen female owned company, registered in 2014 with a mandate to grow the company into a strong brand in the cleaning services industry throughout the region. Servpro is synonymous with excellence, project quality  and result delivery, we carry out a variety of works for both public bodies and private clients. We specialize in commercial and residential cleaning. We supply cleaning services to a mix of commercial and residential clients, from daily cleaning for large corporates to smaller businesses requiring less frequent cleaning. We
also do high end after events cleaning.

Mission

Servpro's mission is to provide the customer with all cleaning services in an environmentally sound, completely trustworthy and professional manner. We exist to attract and maintain customers while exceeding their expectations. Our mission is also to ensure absolute customer satisfaction.t

Objective

To make Servpro a brand that is desired and associated with excellence and industry best practice. To be recognized by our clients as the benchmark in the service that we provide.

Vision

To bridge the unemployment line in Botswana by promoting, sustaining clean and elegant spaces as well as upholding a culture of hygiene.

Values

Integrity
Team work
Transparency
Responsiveness
Botho

Our Team!

How we works and what we do

1

 Operations Director

We have an operations director who is hands on and results driven. Leads by example, setting demanding standards for the team, while integrity and excellence reinforce everything that is done.
2

Our Cleaning Team!

Our staff is observant to ensuring we serve our clients better every time. Our hands on, on-going staff
training ensures that our team is trained to the highest standards.
We place a high priority in the workplace safety and integrate occupational health and safety into all
aspects of our training.

Our Promise

Quality Control
As part of the excellent standards our operations director oversees the quality control on our major
work sites and is the first point of contact with our clients to ensure good communications flow and
service delivery. Inspections are carried out regularly to ensure high standards are met consistently. We
strive to hunt down and eradicate any problems before they become a concern to you,
Presentation
Green means we are concerned and supporting protection of the environment as a political principle.
We do all our operations in the best suitable way to protect the environment because we want to stand
out in the crowd we’ve made our staff easy to spot. They wear personal protective clothing, t-shirts and
shirts with our brand colour green and/ navy with a Servpro Cleaning Services logo in either colour.
Our satisfaction guarantee
If you are not 100% satisfied with our service, tell us immediately and we will fix the problem or any
oversight. If there is anything we hate more than dirt is an unhappy client.

 Cleaning Packages Include

Want quick cleaning at your office, apartment, etc.

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Contract Cleaning Services

Servpro Investments (Pty) Ltd offers to you a full
range of professional contract cleaning services at
any difficulty level at a competitive contract rate that
will t your budget. These include specialized
cleaning; hygiene and health equipment; as well as
labour outsourcing should the need arise. You will
have orderly cleaned and well maintained facilities at
all times. We use the best hygiene and healthcare
equipment to ensure a regularly pleasant experience
for you, your employees and your clients. Your staff
will be professionally trained to handle all cleaning
needs that may arise in our absence.

Our Services

  • Once Off Cleaning services
  • Pest Control
  • Clinical Waste
  • Window cleaning
  • Deep cleaning- ablutions
  • Pre-occupation cleaning
  • After construction cleaning
  • Building exterior cleaning
  • High pressure cleaning
  • Stripping and sealing floors
  • Surfaces restoration
  • Spring cleaning house, offices and factories
  • Steam cleaning of carpets and upholstery
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Facilities
Include:

  • Hotels
  • Schools
  • Hospitals
  • Place of worship
  • Shopping centres
  •  Industrial Premises
  • Residential premises
  • Government and private offices
  • Public Transport- Flights, Trains and buses

My Home & Office Cleaned My Way

One rewarding relationship we will happily celebrate

Our Skills in Cleaning

We are well experienced

House Cleaning

99

Company Office Cleaning

86

Once Off Cleaning services

95

Contract Cleaning Services

89

See What They Said About Us

Our happy customers and partners

“They have proved to be a reliable partner to us. It is through the use of their services that we have been able to transform our business and keep our properties clean and in good condition.”

Uzoma Anugom

COO, RDC Properties

“They do an excellent job, are always punctual and offer the most competitive rates”

Dineo Malebogo Seadimo

HR & Admin Co-ordinator, Boswa Energy

“They have always proved to be a young and greatly progressing company within the year that we have worked with them”

Bianca Hule

Director at Alpha Events

“They have displayed professional and ethical workplace skills and attributes”

Donald Barwabatsile

Pamdon Creations

“Servpro Investments has shown to be trustworthy and professional as they were paying close attention to our needs at all times and they delivered effective service.”

Doreen Segametsi Chamo

Director of Paccar Investments

Ask Us

Do you have any Questions?

Frequently asked questions

Frequently asked questions

Who will clean my house or office?

Our carefully selected, vetted, and rigorously trained staff usually work in three person teams. This ensures the work is carried out efficiently and effectively. We endeavor to ensure the same team work for you each time. Of course none are allowed to eat, smoke or use appliances while in or around your home or office.

What days and hours can i have my home or office cleaned?

Our house teams work Monday to Friday from 8:30 to 5.00 p.m. While we do not offer weekend, evening, or public holiday cleaning services on a regular basis, we may be able to arrange this on an occasional basis.

Our office teams are available during normal working hours as well as early morning, evening and Saturdays

Who keeps the keys to my home or office & who has access to them

The ServPro Cleaning Company owner and team supervisors are the only people who have access to your keys, which are always secured in our office key safe after completion of the clean. We also operate a strict coded reference system for all keys.

What will it cost?

You and your home or office are unique, and you aren’t forced to have the same service as everyone else. The fees are based on the services we agree with you, and will take account of factors such as the size of property to be cleaned, the number of occupants, and the frequency of the clean.

How do I pay?

All products and supplies are included in our prices. You can pay in a variety of ways, including standing order, cash or cheque, or electronic transfer.

Is your work guaranteed?

Totally! In the unlikely event you are not absolutely satisfied, please contact us within two working days, and we’ll either re-perform that service or we may provide you with a full or partial refund. Your choice.

Do you bring all your equipment and supplies?

Totally! In the unlikely event you are not absolutely satisfied, please contact us within two working days, and we’ll either re-perform that service or we may provide you with a full or partial refund. Your choice.

Get in contact with ServPro Cleaning Services

We are here to listen to your concerns and answer your questions. Contact us or visit us.

Please choose all services you want us to assist with.